1. Company identification

The Casakub website, hereinafter referred to as “the Site”, is published and operated by Alexandre AUGER, a sole trader, registered under the identification number 44786276400035.

Contact details:

The Site specializes in the marketing of technical plans for self-builders. All transactions carried out on the Site and its associated services are governed by the present terms and conditions of sale and by current French legislation.

2. Product description

The products offered for sale by Casakub are technical drawings dedicated to construction. These plans include detailed instructions for building structures, with the specific exclusion of all electrical wiring and hydraulic systems. Each plan is designed to assist the self-builder in the realization of his project, by providing clear and precise instructions.

3. Copyright and intellectual property

Each technical drawing marketed on Casakub is the original work of the freelance designer responsible for its production. As such, each drawing is protected by copyright and intellectual property laws. The purchase of a plan grants the customer a non-exclusive, non-transferable right of use, strictly limited to the construction of one unit per plan purchased.

It is strictly forbidden to reproduce, modify, distribute, sell or exploit in any other way the plans acquired via Casakub, without the prior written authorization of the independent designer holding the copyright. Any infringement of these provisions may result in legal action and financial compensation.

4. Order and payment process

The Casakub ordering process is designed to be simple and user-friendly. To make a purchase, the customer must follow the steps below:

  1. Plan selection: The customer browses the site and selects the technical plan that meets his needs.
  2. Add to cart: Once the plan has been selected, the customer adds it to the shopping cart.
  3. Order validation: The customer checks the contents of his or her basket, can make changes if necessary, and validates the order.
  4. Entering payment information: The customer then enters his or her payment details.

5. Means of payment

To ensure secure and easy transactions, Casakub accepts the following payment methods:

  • Credit card: Credit card payments are made via a secure payment gateway.
  • Bank transfer: Bank transfer instructions will be provided when the order is validated.

Please note that Casakub does not accept payment by cheque.

Transaction security

The security of your information and transactions is of paramount importance to Casakub. Our site uses an SSL (Secure Socket Layer) certificate to secure communication and protect customer data during transactions. You can check the presence of this certificate by looking for the padlock symbol in your browser’s address bar.

6. Awards

The prices of the technical drawings available on Casakub are established by the owner of each drawing, the independent designer, and are clearly indicated on each product page.

  • Clear pricing: Prices are displayed in euros (€) and are understandable and transparent for the customer.
  • Value-added tax (VAT): Prices shown may include VAT, if applicable.
  • No hidden charges: Casakub undertakes not to add any additional charges not disclosed at the time of ordering.

a. Price changes

Casakub and the owners of the plans reserve the right to modify prices at any time. However, plans will be invoiced on the basis of the prices in force at the time of order validation, subject to availability.

7. File delivery or access

Once the purchase has been made, Casakub makes every effort to guarantee fast, secure access to the technical drawings ordered.

a. Download procedure:

  1. Receipt of email: Once payment has been confirmed, the customer will receive an email containing a unique link to download the purchased file.
  2. Download limitations:
  • The download link is active for 30 days from the date of purchase.
  • The file can be downloaded up to 2 times to ensure that the customer can retrieve the file in the event of a problem with the first download.

b. If the email is not received :

  • If the customer does not receive the email containing the download link within a reasonable time after purchase, he/she is invited to check the spam folder.
  • Customers can also access the file via their personal account on the site, by navigating to the “My Account” section, then “Downloads”.

Casakub undertakes to provide assistance in the event of problems downloading or accessing files. The customer can contact customer support via [insérer les moyens de contact] for any assistance required.

10. Right of withdrawal and return policy

Casakub undertakes to comply with current legislation concerning the right of withdrawal and the return policy. The following conditions apply:

a. For digital plans:

  • Due to the digital nature of the plans and copyright protection, any digital plan purchase that has been downloaded by the customer is considered final and non-refundable.
  • If the purchase of a digital plan does not result in a download (for example, in the event of a technical problem), the customer may request a refund. [nom du site] will carry out a verification and, if the download has not taken place, the refund will be made.

b. For kit frames (wood or steel) :

  • In accordance with French legislation, the customer has a cooling-off period of 14 days following receipt of the kit frame. During this period, the customer may exercise his right of withdrawal without having to justify his decision or pay any penalties.
  • The order is considered official once the 14-day cooling-off period has expired and payment has been received in full.
  • If the customer decides to exercise his right of withdrawal, the product must be returned in its original condition and in its original packaging. Return shipping costs are at the customer’s expense.
  • After receipt and inspection of the returned frame, [nom du site] will issue a refund as soon as possible.

Casakub recommends that customers contact customer service with any questions or concerns regarding the right of withdrawal and return policy.

11. Personal data protection

Casakub attaches great importance to protecting the privacy and personal data of its customers. We undertake to handle such data in compliance with the laws and regulations in force.

a. Data collection and use:

Personal data collected on Casakub may include name, e-mail address, postal address, telephone number, and payment information. This data is used exclusively to process orders, deliver products, and communicate with customers regarding their purchases or relevant information about Casakub.

b. Data retention period:

The length of time personal data is kept varies according to the nature of the relationship between the customer and [nom du site]:

  • Prospects (who have not made a purchase): Data is kept for 12 months.
  • Customers who have purchased a plan: Data is kept for 18 months.
  • Customers who have purchased a framing kit: Data is kept for 5 years.

c. Data security:

Casakub takes all necessary measures to ensure the security and confidentiality of personal data collected. We use advanced security technologies to protect data against unauthorized access, alteration, disclosure or destruction.

d. User rights :

In accordance with current regulations, [nom du site] customers have rights regarding their personal data, including the right to access, rectify, delete, and limit the processing of their data. To exercise these rights or for any questions regarding the protection of your personal data, please contact contact@casakub.com.

12. Intellectual property and protection against copying

Casakub recognizes and respects the intellectual property of the independent designers responsible for creating the technical drawings marketed on our platform.

a. Copyright and use of plans:

  • Each technical drawing is the original work of its creator and is protected by copyright and intellectual property laws.
  • The purchase of a plan grants the customer a non-exclusive right of use, limited to the construction of a single unit based on that plan.
  • It is strictly forbidden to reproduce, modify, distribute, sell or exploit in any other way the plans acquired via Casakub, without the prior written authorization of the creator and/or Casakub.

b. Protective measures:

  • To protect copyrights and prevent unauthorized copying, each shot is secured by protective measures such as watermarking or DRM (Digital Rights Management).
  • These measures are designed to control and limit the use and distribution of plans, while allowing customers to use the product in accordance with the terms of purchase.

Casakub is committed to respecting intellectual property rights and encourages its customers to contact our customer service department if they have any questions or specific requests concerning the use of the plans.

13. Limitation of liability

Casakub is committed to maintaining a high level of quality and reliability for the technical drawings marketed on our platform. We take the following steps to ensure customer satisfaction:

  • Analysis and verification: Before going live, we scrupulously analyze the plan data and verify the skills and qualifications of the various parties involved (architects, draughtsmen, design offices, etc.).
  • Responsibility for plans marketed: The plans marketed by Casakub are our sole responsibility. We are committed to ensuring that the framing plans we supply to our customers are of the highest possible quality.

However, it is important to note that :

  • Casakub as a platform: Although we ensure the quality of the plans, Casakub remains a platform that connects plan creators and customers. We cannot be held responsible for the actions or omissions of users of the platform.
  • Skills of self-builders: The success of a building project also depends on the skills, expertise and prudence of self-builders. It is the customer’s responsibility to ensure that they have the necessary skills, and to take all the necessary precautions when carrying out their project.

Casakub cannot be held responsible for any direct or indirect damage resulting from the incorrect or inappropriate use of plans purchased on the platform.

14. Conditions for amending the GTC

Casakub reserves the right to modify these General Terms and Conditions (GTC) at any time, in response to significant changes such as :

  • Changes in legal or regulatory standards.
  • Changes in our operating procedures.
  • Improvements needed for better service delivery.

a. Notification of changes :

  • Information to users: In the event of changes to the GTC, [nom du site] undertakes to inform all users of the platform in a clear and visible manner.
  • Notice period: Reasonable notice will be given to users before the new T&Cs take effect, allowing users to review and accept the changes.
  • Acceptance of changes: Continued use of the platform and its services after the effective date of the new GTCs constitutes acceptance of these modifications by the user.

We encourage our users to check this page regularly for the latest updates to our terms and conditions.

15. Dispute resolution

Casakub strives to provide a quality service and to resolve any disagreement amicably. However, in the event of a dispute, the following conditions apply:

a. Jurisdiction:

  • In the event of any dispute arising from the interpretation, performance or breach of these terms and conditions of sale, and failing amicable agreement between the parties, the dispute shall be submitted to the jurisdiction of the Commercial Court of Bordeaux, France.

b. Recourse to mediation:

  • Before taking a dispute to court, the customer can opt for mediation. [nom du site] undertakes to participate in good faith in this amicable dispute resolution process.
  • To initiate mediation, the customer may contact an approved consumer mediator. Contact details for these mediators can be obtained from the relevant public services or online.

We advise customers to contact our customer service department if they have any dissatisfaction or queries about a service or product purchased, before taking any legal action. Our team is dedicated to finding satisfactory solutions for all parties involved.